We ship to from Finland. Orders over 250 euros are free inside the EU.
Shipping Policy
At Ruusa Design, we are dedicated to ensuring a seamless shopping experience for our customers. Our packaging is carefully designed to protect your purchases and ensure they arrive in perfect condition. We aim to provide transparent shipping costs, so you can shop with confidence. Shipping costs are 20 euros inside the European Union. Orders over 250 euros are free in EU. We ship from Finland. Shipping takes about 2-5 days to arrive.
Shipping to United States costs 40 euros. Orders under 680 euros are customs free. Shipping takes about 5–10 days to arrive.
We understand the importance of trust, which is why we have crafted our shipping policy with simplicity and clarity. Our goal is to build a lasting relationship with our customers, and reliable shipping is a crucial part of that commitment.
Return & Exchange Policy
Customer satisfaction is our priority at Ruusa Design. In the event that you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. We want you to feel confident in your buying decisions and have peace of mind when shopping with us. We offer 14 days free returns. The return label comes with the packaging.
We believe in making the return and exchange process straightforward and stress-free. You can shop knowing that we are here to support you every step of the way. Our aim is to build trust and ensure that your experience with Ruusa Design is nothing short of exceptional.